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Error code · Washer

Whirlpool Top-Load Washer Code Drn: Long Drain Alert

drn on a Whirlpool top-load HE washer, the Cabrio and WTW style such as the WTW5000DW, WTW5105HW, WTW7500GC or WTW8500DC, is a long drain alert, the same condition the washer can report as F9 E1. It…

Medium · inspection needed
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Code
drn
Appliance
Washer
Brand
Whirlpool
Warranty
30-day workmanship

What drn means

drn on a Whirlpool top-load HE washer, the Cabrio and WTW style such as the WTW5000DW, WTW5105HW, WTW7500GC or WTW8500DC, is a long drain alert, the same condition the washer can report as F9 E1. It means the washer is taking too long to drain. These are older models still in many Houston homes. The cause is often in the drain installation: a hose pushed more than 4.5 inches into the standpipe, a hose end set too low, or a kinked or clogged hose.

Common causes of drn

  • Drain hose pushed more than 4.5 inches into the standpipe
  • Drain hose end lower than 36 inches from the floor, letting the washer siphon
  • Kinked or clogged drain hose
  • Drain hose opening taped over
✓ One safe check you can try

1. Check how far the drain hose extends into the standpipe; it should not go more than 4.5 inches (114 mm). 2. Fit the drain hose form and fasten the hose to the drainpipe or tub. 3. Leave the drain opening uncovered, with no tape. 4. Make sure the hose end is higher than 36 inches from the floor. 5. Look for kinks or clogs in the hose.

! Why to stop there
  • A correct installation leaves the pump and its circuit as the next suspects
  • We test the drain pump and run a drain cycle on site
  • A written price comes first, and we say plainly when an older washer is not worth repairing
Opening a panel yourself does not automatically cancel a manufacturer warranty, but it can cause accidental damage, and some manufacturers set their own service conditions. Check your warranty terms, or ask us, before deciding.
→Same appliance

Other Washer codes

oLWhirlpool Top-Load Washer Code oL: Overloaded Tub PFWhirlpool Washer Code PF: Power Failure During the Cycle Rinse Light OnWhirlpool Top-Load Washer Rinse Light On: Spray Rinse in Progress rLWhirlpool Front-Load Washer Code rL: Items Found During Clean Washer LdWhirlpool Top-Load Washer Code Ld: Water Is Slow to Leave the Tub Sd or 5dWhirlpool Top-Load Washer Code Sd or 5d: Suds Reduction Is Running LdLWhirlpool Top-Load Washer Code LdL: Lid Fails to Lock Sense and Wash FlashingWhirlpool Top-Load Washer Sense and Wash Lights Flashing: Unbalanced Spin
drndrn questions
What is the difference between drn and F9 E1?

They describe the same condition, which is the washer taking too long to drain. Your model shows one or the other, and the drain hose installation is the first thing to check for either.

Why does the hose height matter?

If the hose end is not higher than 36 inches from the floor, the washer can siphon, filling and draining at the same time. That makes it seem as if it will not drain.

Should I tape the hose to the drain?

No. Do not tape over the drain opening, because the guidance says so. Use the drain hose form and secure the hose to the drainpipe or tub in the way the guidance describes.

Book a visit

Still seeing drn?

A technician diagnoses it on site and gives you the price in writing before any work starts.

(713) 589-6107