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Error code · Microwave

Whirlpool Built-in Microwave Message “Feature Not Available”: Retry or Cut Power

Whirlpool built-in microwaves and microwave drawers, such as model WMC50522AS, scroll a message that begins Feature Not Available across the display while you are programming a cook cycle. The directions that scroll with it are PRESS…

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Code
Feature Not Available or Fault Detected
Appliance
Microwave
Brand
Whirlpool
Warranty
30-day workmanship

What Feature Not Available or Fault Detected means

Whirlpool built-in microwaves and microwave drawers, such as model WMC50522AS, scroll a message that begins Feature Not Available across the display while you are programming a cook cycle. The directions that scroll with it are PRESS ENTER TO TRY AGAIN or DISABLE POWER TO CLEAR. So the control has met a problem midway through your setup and wants you to retry or cut power. It is a general message and does not name a part.

Common causes of Feature Not Available or Fault Detected

  • Control hit a problem while programming the cycle
  • Temporary control state cleared by cutting power
  • Control board or wiring if the message repeats
✓ One safe check you can try

1. Follow the scrolling directions: press Enter to try again. 2. If the message returns, turn off the circuit breaker for the microwave for one minute, then turn it on. 3. Start a bake cycle and watch the display for a minute. 4. Check that the unit operates normally before you rely on it.

! Why to stop there
  • Because the message does not name a part, a repeat after the power reset means we test the control and its wiring.
  • We try to reproduce it while you program a cycle, since that is when it appears.
  • A written price comes before any work.
Opening a panel yourself does not automatically cancel a manufacturer warranty, but it can cause accidental damage, and some manufacturers set their own service conditions. Check your warranty terms, or ask us, before deciding.
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Feature Not Available or Fault DetectedFeature Not Available or Fault Detected questions
What does the message want me to do?

Press Enter to try again, or disable power to clear it. Disabling power means switching the dedicated breaker off for a minute and on again.

Does the message mean something is broken?

It means the control detected a problem while you were programming. A power reset often clears it. If it returns, the control needs testing. Try Enter first as the message asks, then the breaker reset, and tell us what happened if it keeps returning.

Why does it only appear when I set a cycle?

The control checks itself as you program, so the message shows at that moment. We try to reproduce it during the visit. Bring up the same steps you took when it showed, because that helps us repeat the situation on the unit.

Book a visit

Still seeing Feature Not Available or Fault Detected?

A technician diagnoses it on site and gives you the price in writing before any work starts.

(713) 589-6107