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Model library · Whirlpool Refrigerator

ED5LHAXWB

Whirlpool ED5LHAXWB Side-by-Side Refrigerator Repair, Ice and Water

Most common issues on this model

  1. Dispenser chute flap that sticks part open
  2. Ice maker that keeps cycling without releasing cubes
  3. Ice on the freezer floor from a blocked drain
  4. Moisture beading around the door frame

The ED5LHAXWB is a side-by-side refrigerator with ice and water through the door and an interior filter cartridge. It comes in white and black finishes, and it sits in the kitchen with the freezer on one side and fresh food on the other.

Several of the checks on this type of refrigerator involve moisture. Ice on the freezer floor usually follows a blocked defrost drain, and the melt water has nowhere to go. Moisture around the door frame suggests a gasket that no longer seals or a door left ajar, which is common in the humid Houston summer. A chute flap that sticks open lets warm air into the dispenser area, which can cause ice to clump and block the chute.

We read the plate to confirm the version before ordering. The estimate is written before the work, and 30 days of warranty cover our labor.

Key features

  • Side-by-side refrigerator
  • Through-the-door ice and water
  • Interior filter cartridge
  • White and black finish variants
ED5LHAXWBED5LHAXWB questions
Why is there ice on the bottom of my freezer?

A blocked defrost drain lets melt water refreeze on the floor. We thaw and clear the drain, check the heater, and fix the cause so the ice does not return.

The dispenser chute flap stays open. Is that a big problem?

It lets warm air in, which clumps ice and can freeze the chute. We check the flap spring, the door actuator and the heater around the chute, then repair what is stuck.

Why is the door frame wet on the outside?

Warm humid air meeting a cold cabinet leaves water on the frame, often because the gasket is leaking. We inspect and replace the gasket and test the door closing.

Book a visit

Book repair for your ED5LHAXWB

Book in about a minute, or call the desk. Same-day windows inside the Loop on most days, next-day across the rest of Houston.