ED2KVEXVB

Most common issues on this model

1. Frost building on the freezer back wall
2. Ice maker that cycles but drops few cubes
3. Door hinge pins or door that sags
4. Temperature control that does not match the cold

The ED2KVEXVB is a side-by-side refrigerator with a water and ice dispenser, sold in a black finish. A refrigerator of this type usually stands against a wall or between cabinets, and both doors need room to swing open, so we check the clearance when we move it for service.

When the freezer builds frost on its back wall, we look at the defrost system: the heater, the sensor and the control that tells it when to run. A thick frost layer can block air to the fresh-food side, so the freezer stays cold while the other half warms up. For an ice maker that cycles but drops few cubes, we check the water supply, the fill tube and the mold. We also look at the hinges and gaskets, since a door that sags does not seal.

A look at the plate inside the cabinet settles the exact version before we order anything. You get the estimate in writing, and our labor is warranted for 30 days.

Key features

• Side-by-side refrigerator
• Dispenser for water and ice
• Wire shelving in the freezer
• Black finish variant