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Error code · Dryer

Whirlpool Dryer hE Code: Heating Error, Too Low or Too High

The hE code on Whirlpool WED / WGD electric and gas dryers, Cabrio and Duet included, usually describes a heating error, and the temperature could be too low or too high. On a vented, non-heat-pump model,…

Medium · inspection needed
Code
hE
Appliance
Dryer
Brand
Whirlpool
Warranty
30-day workmanship

What hE means

The hE code on Whirlpool WED / WGD electric and gas dryers, Cabrio and Duet included, usually describes a heating error, and the temperature could be too low or too high. On a vented, non-heat-pump model, the likely cause is a clogged lint screen or a blocked or restricted vent leading outside the home. Airflow matters a lot for this code. Owners commonly notice long dry times, hot laundry that is still damp, or a dryer that stops with hE on the display.

Common causes of hE

  • Lint screen and vent run blocked or restricted
  • Outside exhaust hood clogged
  • Temperature sensing and the heat circuit
  • Control response once airflow is restored
✓ One safe check you can try

1. Clean the lint screen. 2. Check the vent from the dryer to the wall for crushes, kinks and lint. 3. Make sure the outside exhaust hood is clear and its flap opens freely. 4. Allow ample airflow around the dryer. 5. Run a timed dry cycle, and if hE returns, schedule service.

! Why to stop there
  • A blocked vent and a failing heat circuit give the same display, so we check airflow first
  • We then test sensing and the heat circuit
  • A written price comes first, and an older dryer gets an honest note about repair value
Opening a panel yourself does not automatically cancel a manufacturer warranty, but it can cause accidental damage, and some manufacturers set their own service conditions. Check your warranty terms, or ask us, before deciding.
hEhE questions
Why would a dirty vent cause a heating error?

If hot air cannot leave, temperatures climb, and the control sees them as too high. If air cannot flow properly, it can also see readings as too low. Either way it flags hE.

How do I know if my vent is the problem?

If dry times have grown long and the dryer shell feels hot, suspect the vent. Look for kinks and lint in the run and at the outside hood. We can inspect the whole run.

Does hE affect heat pump models?

The vent advice applies to vented models. Heat pump dryers are handled differently, so if yours is one, tell us the model and we will check the matching circuit.

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Still seeing hE?

A technician diagnoses it on site and gives you the price in writing before any work starts.