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Error code · Cooktop

Whirlpool Older Smoothtop Cooktop Code F22: Lost Link to the Touch Module

F22 is another internal communication error on the touch control module, shown by older Whirlpool electric radiant (smoothtop) cooktops such as the WCE97US0KS. The keypad module and the rest of the cooktop have lost a clean…

Medium · inspection needed
Code
F22
Appliance
Cooktop
Brand
Whirlpool
Warranty
30-day workmanship

What F22 means

F22 is another internal communication error on the touch control module, shown by older Whirlpool electric radiant (smoothtop) cooktops such as the WCE97US0KS. The keypad module and the rest of the cooktop have lost a clean connection. Older cooktops like this one are still in many Houston homes, and we repair them. When the cost is not sensible for the age, we say so openly.

Common causes of F22

  • Touch control module out of contact with the control
  • Worn or loose link behind the keypad
  • Glitch after a power disturbance
✓ One safe check you can try

1. Switch every surface control off. 2. Turn off the breaker and wait a minute. 3. Turn it on again. 4. Stay on hand for a minute in case F22 returns. 5. Skip the touch keys until a technician has looked.

! Why to stop there
  • A returning F22 leads us to test the touch module and its link, one at a time.
  • We check parts availability for this older cooktop before quoting.
  • We put the price in writing, and the work is covered by a 30-day workmanship warranty.
Opening a panel yourself does not automatically cancel a manufacturer warranty, but it can cause accidental damage, and some manufacturers set their own service conditions. Check your warranty terms, or ask us, before deciding.
F22F22 questions
What is the touch control module?

It is the keypad assembly you press. It sends your commands to the cooktop's control, and F22 says that link has broken down. It is the part you touch every day.

Will it get worse?

A weak link can drop out more often over time. A repeat of F22 is a good reason to book a visit before the cooktop stops responding altogether.

Can you repair just the touch control?

When that is the cause, yes. We confirm it first and price it in writing, so you can decide before any part is ordered. Parts for older units are checked first.

Book a visit

Still seeing F22?

A technician diagnoses it on site and gives you the price in writing before any work starts.