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Error code · Microwave

Whirlpool Built-in Microwave Message “Press Cancel to Reset”: Error Cleared by Cancel

Press Cancel to Reset is a message on Whirlpool built-in microwaves and microwave drawers, for example model WMC50522AS. It appears when the control detects an error and asks you to press the Cancel button or pad…

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Code
Press Cancel to Reset
Appliance
Microwave
Brand
Whirlpool
Warranty
30-day workmanship

What Press Cancel to Reset means

Press Cancel to Reset is a message on Whirlpool built-in microwaves and microwave drawers, for example model WMC50522AS. It appears when the control detects an error and asks you to press the Cancel button or pad to start over. If Call Service then shows after you press Cancel, the next step is to reset power to the unit. The message is general and does not name a part, so we read it as a request to retry before anything else.

Common causes of Press Cancel to Reset

  • Control error cleared by Cancel
  • Control state cleared by a power reset
  • Control board or wiring if Call Service returns
✓ One safe check you can try

1. Press the Cancel button or pad once. 2. If the display now reads Call Service, switch off the microwave's breaker for a minute. 3. Switch the breaker on and start a bake cycle. 4. Watch the display for one minute and check the unit operates normally.

! Why to stop there
  • When Call Service stays after the reset, the cause is not a passing glitch and we test the control and its wiring.
  • The message does not name a part, so we start with what you see on the display and when it appears.
  • You get a written price first.
Opening a panel yourself does not automatically cancel a manufacturer warranty, but it can cause accidental damage, and some manufacturers set their own service conditions. Check your warranty terms, or ask us, before deciding.
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Press Cancel to ResetPress Cancel to Reset questions
What should I press when I see this message?

Press Cancel. If Call Service then appears, switch the breaker off for a minute and back on. Do not hold the pad down or try other combinations. One firm press of Cancel is all the message asks.

Does the message mean the microwave is dead?

No. It means the control noticed an error. Many cases clear after Cancel or a power reset. If Call Service returns, it needs testing. Write down what you were doing when it appeared, because it helps us repeat the situation.

What do I tell you when I call?

Tell us whether Call Service showed after Cancel and whether the reset helped. That tells us where to start. Add what you were cooking and the time it began, if you remember, so we know where to start looking.

Book a visit

Still seeing Press Cancel to Reset?

A technician diagnoses it on site and gives you the price in writing before any work starts.

(713) 589-6107