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Error code · Cooktop

Whirlpool Smoothtop Cooktop Code F6E0: Keypad Communication Lost

The code F6E0 on a Whirlpool electric radiant smoothtop cooktop means communication has been lost between the user interface, or keypad, and the user interface control. In plain words, the touch panel and the control that…

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Code
F6E0
Appliance
Cooktop
Brand
Whirlpool
Warranty
30-day workmanship

What F6E0 means

The code F6E0 on a Whirlpool electric radiant smoothtop cooktop means communication has been lost between the user interface, or keypad, and the user interface control. In plain words, the touch panel and the control that reads it are not talking to each other. You will see F6E0 on the display and the touch keys may not respond.

Common causes of F6E0

  • The connection between the keypad and the user interface control
  • The user interface control itself
  • A momentary loss of communication cleared by a reset
✓ One safe check you can try

1. Make sure all cooking areas are off. 2. Cut power at the cooktop's circuit breaker for one minute. 3. Turn the breaker back on. 4. Monitor the cooktop for one minute to see that F6E0 does not display again. 5. Verify the cooking areas respond to touch before you cook.

! Why to stop there
  • The code reports lost communication, not which end of the connection is the cause.
  • We test the keypad, the interface control and the cable between them.
  • The price is written before work, and repairs carry our 30-day workmanship warranty.
Opening a panel yourself does not automatically cancel a manufacturer warranty, but it can cause accidental damage, and some manufacturers set their own service conditions. Check your warranty terms, or ask us, before deciding.
→Same appliance

Other Cooktop codes

Indicator or Display FlashingWhirlpool Cooktop Indicator or Display Flashing: Pressed Keys or an Unsuitable Pan Indicator or Hot Light OnWhirlpool Smoothtop Cooktop Hot Light On: Control Still on or Glass Still Hot LockWhirlpool Smoothtop Cooktop Lock: Control Lock Is on Performance Boost FlashingWhirlpool Induction Cooktop Performance Boost Flashing: Zone Limited Power Level Lower Than Level RequestedWhirlpool Induction Cooktop Power Level Lower Than Requested, a Power Limit at Work U-uWhirlpool Induction Cooktop U-u: No Suitable Pan Detected FC E1Whirlpool Cooktop Code FC E1: Touchpad Message FC E4Whirlpool Cooktop Code FC E4: Harness to the Touchpad
F6E0F6E0 questions
What does F6E0 mean?

The keypad and the user interface control have lost communication. The maker's only instruction is to turn the breaker off for one minute, back on, and watch the display.

Why do the touch keys not respond with F6E0?

If the keypad cannot reach its control, the cooktop cannot read your touches. That is why the keys appear dead while the code is showing.

Will F6E0 come back after a reset?

If it was a momentary loss, no. If it returns, a connection or one of the two parts needs attention, and we diagnose before quoting.

Book a visit

Still seeing F6E0?

A technician diagnoses it on site and gives you the price in writing before any work starts.

(713) 589-6107